1. Introduction
EzyPOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Point of Sale and business management application.
2. Information We Collect
2.1 Personal Information
When you register for EzyPOS, we collect:
- Mobile number (required for account creation)
- Email address (optional)
- Business name and type
- Location information (if you choose to provide it)
2.2 Business Data
To provide our services, we collect and store:
- Menu items and pricing information
- Sales transactions and order history
- Customer receipts and billing data
- Daily and monthly sales reports
- Inventory information
2.3 Technical Information
We automatically collect certain information about your device:
- Device type and operating system
- App version and usage statistics
- IP address and general location
- Crash reports and diagnostic data
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the EzyPOS Service
- Process your transactions and generate reports
- Sync your data across devices via cloud storage
- Send you important updates about the Service
- Provide customer support and respond to inquiries
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. Data Storage and Security
Your data is stored both locally on your device and in our cloud servers (powered by Supabase). We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication protocols
- Secure cloud infrastructure
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Offline Functionality
EzyPOS is designed to work offline. When you're offline, data is stored locally on your device. When you regain internet connectivity, the app automatically syncs your local data with our cloud servers to ensure data consistency across devices.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion (Right to be Forgotten): Request deletion of your account and associated data. Visit our Delete Account page to submit a deletion request
- Data Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain types of data processing
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us at privacy@ezypos.in or visit our Delete Account page for account deletion requests.
8. Data Retention
We retain your personal information and business data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal or regulatory purposes.
9. Children's Privacy
EzyPOS is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. By using EzyPOS, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: